Frequently Asked Questions
Everything you need to know about shopping with Spilled Milk.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a confirmation email with a tracking number to follow its journey.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please visit our Returns Portal to start a claim and receive a prepaid shipping label.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that customers are responsible for any local customs duties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Affirm and Klarna for eligible purchases.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our support team. After that window, we may already be preparing it for shipment.
What should I do if my item arrives damaged?
Don't cry over spilled milk! If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage, and we will send a replacement immediately at no extra cost.